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How to resolve Untrusted Certificate Authority Certificate
(Windows only)

If you are experiencing trouble while trying to use the www.sfepi.com website and it is reporting that "The security certificate presented by this website was not issued by a trusted certificate authority" as outlined at the top of this article:

--Examples of how this certificate error may look --

Then you will need to implement one of these three solutions:
  1. Turn on Windows automatic Update Root Certificates Component (XP/Vista only) as outlined in this article
  2. Perform a Windows Update and make sure to select the Update for Root Certificates
  3. Manually download & install the Update for Root Certificates following the directions in this article

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Revised March 27, 2009